12 Tips for Christmas – Week 5

New Fixture Files

Missed the previous topics? You can catch up on all of them on this page.

In the lead up to any event, make sure you have all the fixture files you will need, pre-loaded into your console. If you find you do not have a specific file, we suggest you try the following:

• Check that your software is up to date. Software updates generally include an expanded fixture library.
• Check our online catalogue of fixture files made for other customers. You can find these on our v2 Fixture Files page.
• Generic fixtures. If your light is a LED fixture, look in the Generic folder. Most LED fixtures have a RGB (Red, Green, Blue) or RGBAW (Red, Green, Blue, Amber, White) or other common mode. The Vista library includes a large selection of generic files.
• Check to see if your fixture has the same DMX properties as a fixture profile that is already in the library. Moving lights and LEDs are often rebadged by different suppliers.
• Try creating the fixture file yourself. Vista v2 has a built-in fixture editor that is easy to use. Instructions for creating and editing fixtures can be found in the user manual which is available from our Download page (http://jands.com/support-vista-v2/download/). Additionally, Video 11 in our training series talks about creating a fixture yourself.
• Request a fixture file be made by using our online form.

As we all know, this is an exceptionally busy time of the year and like everyone Jands receives a lot of urgent support requests. If you need a fixture file made it helps us enormously if you supply us with full user manuals for the fixture, tell us which mode you require and indicate the date you need the file so you can commence programming.

We will always try to get files to you by the date you have specified, but unforeseen problems, that prevent us from fulfilling your request, can always occur. If this does happen, we will notify you as soon as possible to give you the time needed to adjust accordingly.

Video Tip 5 – Navigate the Cuelist

Learn how to navigate a cuelist using the text fields, below the cue tiles, in the Chooser or Timeline window..

Watch on Youtube >