Jands Lighting
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 M1 Console with Vista 2 Blacks Out 
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Joined: Mon Oct 01, 2018 11:05 pm
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Post M1 Console with Vista 2 Blacks Out
Yesterday during a show all of our lights went out for about 2 or 3 seconds and came back on. It happened last week also. The show had been running without a problem for about 2 hours. Last week was the first time in the many years since we installed Jands that this has happened, so I'm thinking failure in the console. I am running Vista 2.3.17736 on a MAC which was last updated in July. the MAC is always on and logged out when not in use which causes the M1 to always be powered up. It is not a DBO because not only was the intensity affected, but the colors of the LED fixtures were all messed up. No change was noticed in the display on the MAC. I'm assuming the console sent all zeros in all fields to all fixtures; is that correct?


Mon Oct 01, 2018 11:26 pm
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Joined: Thu May 17, 2018 5:51 am
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Location: Blue Springs, Missouri
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Post Re: M1 Console with Vista 2 Blacks Out
Hoping you’ve resolved this as it been over two months.
A similar event happened to our M1 console, and although I am not positive, I believe the blackout happened because the license dongle was connected via a usb hub, connected to a small Mac laptop running Vista2. I noticed the light in the dongle was blinking or not steady on before the blackout. It happened twice on two different occasions, and lasted a second or two. When I eliminated the usb hub the problem has not occurred again.

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Church of The Four Corners
Independence, MO.


Mon Jan 14, 2019 1:35 pm
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