Jands Stage

Support – Stage CL

Support requests

Submit support requests, bug reports and diagnostic files to the Jands Lighting support team with this form.

Fixture file requests

The Stage CL has a extensive library of LED par and wash type fixtures built in but some new or less well known fixtures may not appear in the current library. If your fixture is not available in the Stage CL library there are a few options:

  • Use a fixture file from the ‘Generic’ folder. Many LED fixtures, have common RGB, RGBA, RGBW or RGBAW (Red, Green, Blue, Amber, White) channel layouts – or similar with an Intensity channel (i,e, RGBI) and the generic folder has these fixture files built-in.
  • Build your own fixture. The Stage CL library window includes an option to build a new fixture or modify an existing one. For more information see ‘Adding to the Fixture Library ’ in the Stage CL manual.
  • Check for a software update. Software updates generally include a new and expanded fixture library.

General enquiries

If you have a general question and or would like to leave some feedback for us, complete our contact form. Please do not use this form for support requests.

Technical bulletins