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12 Tips for Christmas – Week 3

Ask us a question

Missed the previous topics? You can catch up on all of them on this page.

Carrying on from our previous two tips, ‘Checking that your Software is Updated’, and ‘Brushing Up on your Programming’, we feel now would be a good time for YOU to ask us any questions you may have about unfamiliar features on the Vista and/or Stage CL software platforms. Do you have any problems that we can help you with? Or maybe you want to bring in a new function to compliment your next performance? We have several channels that you can use to get in touch with us and the Jands Lighting community. You can contact us and other users in any of these ways:

By far the best method for urgent support is to use our support forms. However, no matter which method you chose, we will always do our best to answer your questions and to provide you with a timely solution. Remember, providing us with a detailed account of your problem, will help us solve your issue quickly.

To help us diagnose your problem and provide a solution quickly, we require the following details:

  1. Software Version: We need to know all the numbers in the build version. Example: Vista v2.2 Build 12560 (The most recent version, recommended for all users). You can find this information on the Vista > About menu.
  2. Your Console: The Console you are using. Example: Vista L5 / 8192; Vista M Control Surface; Stage CL Console.
  3. Your Setup: What you were doing at the time you experienced the problem
  4. Expected Outcome: What you expected to happen
  5. Actual Outcome: What actually happened
  6. Photos/Videos: Photos and videos that show the problem help us enormously

Remember, so that we have adequate time to troubleshoot your problem, it is always better to ask questions early rather than leaving it to the last second — especially with the Christmas season rapidly approaching, .

Video Tip 3 – Customising the Output window

Video tip 3
In this video you’ll see how to use the right-click menu to customise what’s displayed in the Output window.

Watch on Youtube >



12 Tips for Christmas. Week 2

Brush up on your Programming

Missed last week’s topic? You can catch up on all of our topics each week on this page.

Jands lighting consoles are packed with plenty of features that are designed to help you program faster in order to make your shows look spectacular. But sometimes you might want to achieve a particular visual effect and are having trouble translating your ideas from concepts to the stage. Expanding on last week’s email on “Check Your System is Up-to-Date”, this is the perfect time to explore the newest features found in the most recent software update, or to re-familiarise yourself with old features that you can now use to bring your masterpiece to life!
Here are some great places to find out more about how to use many of the features found in our consoles:

  • Read the user manual and release notes.
  • Check out the training videos.
  • Join our user forums. Users from all over the world contribute to our forums and are more than happy to offer some expert advice on how to create your perfect show. Don’t be afraid to ask your questions!
  • Contact our support team. Using our web form will get you in direct contact with a member of the support team and we will respond as quickly as possible.

Video Tip 2 – Copying or Moving Playback pages

Video Tip 2
In this video you’ll see how to copy or move playback pages from one playback set to another or from one console type to another.

Watch on Youtube >



Training in Germany 2014

Erlernen Sie die fantastische Bedienphilosophie des Jands Vista Konzeptes während eines eintägigen Lehrganges.

Ort:

cast C.ADOLPH & RST DISTRIBUTION GmbH in Hagen

Termine:

Mittwoch, 09.04.2014
Dienstag, 13.05.2014
Mittwoch, 02.07.2014
Dienstag, 16.09.2014
Mittwoch, 12.11.2014

Beginn: 10.30 Uhr. Ende: ca. 16.30 Uhr

Zielgruppe: alle Anwender, die das Vista-Konzept erlernen möchten.

Inhalte: Der Anwender lernt die Bedienphilosopie sowie alle Basis-Grundlagen der Anwendung und Bedienung.

Zum Abschluss erhält jeder Teilnehmer ein Teilnahmezertifikat.

Für das leibliche Wohl über den Tag ist gesorgt. Gerne reservieren wir bei Bedarf ein Hotelzimmer. Die Teilnahme ist kostenlos.

Download PDF

Vista Training at LDI 2013

Back to School with A.C. Lighting

LDI 2013School is back in session and lighting professionals everywhere are sharpening their programming chops, as well as honing their video skills, to stay at the top of their game in our hyper-tech industry. Now is the time to sign up for the excellent Jands Vista and ArKaos product training sessions at this year’s LDI Show in November.

A.C. Lighting Inc., in conjunction with the LDInstitute, are proud to bring the best instructors from Jands and ArKaos to LDI for training. Last year’s Jands Vista LDI training session sold out in advance of the show.
Take advantage of the Early Bird Discounts and save big.

Study up and bring your teacher a bright and shiny apple. Better yet, bring your teacher a MacBook Pro as the Jands Vista and ArKaos platforms are PC and Mac compatible.

LDInstitute: Jands Vista Lighting & Media Console Training

No matter if you are new to the exciting Jands Vista lighting and media control range, or are an existing user, the latest Vista v2 software will enable you to get the most from whatever mix of technology you have available, whether dimmers, moving lights, LEDs or media.

Eddie WelshWe have set aside two full days to provide both introductory and advanced programming training sessions on the Vista v2 software in partnership with the LDInstitute.

Eddie Welsh of Jands is flying in from Australia to provide top-notch training. Early registration is recommended as space is limited, so why not sign up now:

Save $100 with an Early Bird Discount when you sign up by October 18th.

The training session will cover all aspects of the new Vista v2 software and is geared to all levels and types of user – including designers, programmers, and operators – no matter what your background or knowledge level.

Introductory Level Vista Training
Advanced Level Vista Training

register_button

UK Group training sessions

jands trainingA.C. Lighting invite you to receive FREE comprehensive hands-on training for the Vista powerful lighting and media control console.

The introductory level training will teach you how to use the Vista in a day, including exploring the incredibly powerful next generation Vista v2 software, which offers simple, precise and consistent control of moving lights, LEDs and media.

Held in A.C. Lighting’s state of the art UK head office demo facilities, the small group sessions will provide a fantastic introduction to the Vista system and give you the opportunity to get hands-on training in a calm and relaxed environment.

A limited number of FREE places are still available, so register now to guarantee your attendance.

Training in Belgium

Training in Belgium

Register

Refraction
Rue de la paix 24-26
7500 Tournai
Belgium
Phone +32 (0)69 78 99 50
Email info@refraction.be
Website www.refraction.be

Vista Training at LDI

No matter if you are new to the exciting Jands Vista lighting and media control range, or are an existing user, the latest Vista v2 software will enable you to get the most from whatever mix of technology you have available, whether dimmers, moving lights, LEDs or media.

We have set aside two full days to provide both introductory and advanced programming training sessions on the Vista v2 software in partnership with the LDInstitute.

Eddie Welsh of Jands is flying in from Australia to provide top-notch training. Early registration is recommended as space is limited, so why not sign up now:

  • The introductory level training on Wednesday 17th October is now fully booked.
  • To attend the advanced level training on Thursday 18th October click here

The training session will cover all aspects of the new Vista v2 software and is geared to all levels and types of user – including designers, programmers, operators – no matter what your background or knowledge level.

For more information on the Jands Vista, check out our new Vista v2 applications brochure

Training – USA

Following the success of our initial training session in Nashville we are pleased to announce three more training dates:

  • Charlotte – November 22nd or 23rd, 2011 from 8:00am to 4:00pm
    Hampton Inn & Suites Charlotte Airport
    2731 Little Rock Road
    Charlotte, NC 28214 USA
    Tel: 224-520-6951
    Parking is free, contact pirya.patel@hilton.com for hotel reservation special rates.
  • Atlanta – December 6th or 7th, 2011 from 8:00am to 4:00pm
    Marriott Courtyard Windy Hill
    2045 South Park Place
    Atlanta, GA 30339 USA
    Tel: 1-800-321-2211
    Parking is free, call for hotel reservations. www.marriott.com/atlwh

The training session will cover all aspects of the new Vista v2 software and is geared to all levels and types of user – including designers, programmers, operators – no matter what your background or knowledge level.

To register for an upcoming Jands Vista training session, visit our registration page

Remember…

Space is limited, so be sure to register now to be one of the first in the US to learn just how much you can do with Vista v2.

Take advantage of the special Early Bird pricing – $249*

* Early bird discount applies until the day of the event. Training will be subject to availability on the day for those who do not pre-register, and at a higher rate of $299.

Vista EMEA Roadshow Starts Rolling

Norway has become the first stop in an extensive EMEA-wide (Europe, the Middle East and Africa) roadshow that is designed to give everyone a chance to take a look for themselves at the exciting next generation Vista v2 software – for the Jands Vista lighting and media control range.

Vista v2 was designed from the ground up to allow all levels of users to get the most from whatever mix of technology they have available, whether dimmers, moving lights, LED, or media. Available in a wide range of hardware Vista v2 offers both the simplicity to work fast, with the power to control the finest details, so everyone can focus on creating a great looking show rather than on programming a desk.

Jands Europe’s Neil Vann says “If you haven’t seen Vista v2 for yourself yet, don’t miss this fantastic opportunity to take a proper hands-on look in a relaxed, local environment and see just how much it can offer you.”

The roadshow is being organised in conjunction with Jands’ extensive EMEA dealer and support network, and after Norway moves on to Switzerland, Sweden and then Germany. Other countries the roadshow plans to visit in the coming months include Portugal, the Netherlands, Belgium, Poland, Lebanon, France, UAE, Turkey, Spain, Italy, Greece, Austria, Russia, Finland and the UK.

Over the next few weeks, the roadshow will be visiting the cities below, but more dates are being added all the time….

October

4/10 Zurich, Switzerland
17/10 Stochholm, Sweden
18/10 Borlange, Sweden
19/10 Norrkoping, Sweden
20/10 Gothenburg, Sweden
21/10 Malmo, Sweden

November

7/11 Aachen, Germany
8/11 Wiesbaden, Germany
9/11 Stuttgart, Germany
10/11 Munchen, Germany
14/11 Hannover, Germany
15/11 Hamburg, Germany
16/11 Berlin, Germany

To find an up to date schedule, to register your interest, or to see if we can bring the roadshow to your town, please visit our road show page. To keep up to date with the roadshow’s progress, follow us on Facebook for regular updates.

Vista European Roadshow

Jands are delighted to announce that we’re taking Vista on the road from September this year, giving users of all levels and all disciples a chance to get hands on with this exciting control system.

Before choosing to use anything else, see how much the next generation Vista v2 software offers you by taking a look for yourself. Vista v2 was designed from the ground up to allow all levels of user get the most from whatever mix of technology they have available, whether dimmers, moving lights, LED, or media. Available in a wide range of hardware options, Vista v2 offers both the simplicity to work fast, with the power to control the finest details, so everyone can focus on creating a great looking show rather than on programming a desk.

The roadshow is being organised in conjunction with local Vista dealers throughout the European, Middle Eastern and African region.

Location Date Venue Address
Sweden      
Stochholm 17/10/2011    
Borlange 18/10/2011    
Norrkoping 19/10/2011    
Gothenburg 20/10/2011    
Malmo 21/10/2011    
Germany      
Aachen 07/11/2011 Eurogress Aachen Monheimsallee 48, 52062 Aachen
Wiesbaden 08/11/2011 Alte Schmelze Alte Schmelze 10, 65201 Wiesbaden
Stuttgart 09/11/2011 Friedrichsbau Variete Friedrichstraße 24, 70174 Stuttgart
Munchen 10/11/2011 N&M GmbH Wettersteinstr. 1, 82024 Taufkirchen
Hannover 14/11/2011 Deutsche Event Akademie Fuhrenkamp 3-5, 30851 Langenhagen
Berlin 15/11/2011 PAM/events GmbH Flottenstr. 21-22, 13407 Berlin
Hamburg 16/11/2011 Bühnenwerk GmbH Klaus-Groth-Straße 23, 20535 Hamburg
Portugal From 21/11/2011    
Netherlands From 28/11/2011    
Belgium From 05/12/2011    
Poland From 12/12/2011